Resources: Track your Order

  • What is the return policy?
    you can cancel your order before it is shipped out by the seller and get a full refund
  • How can I track my order?
    We will send you regular updates about the status of your order via emails. After your order has been shipped by the seller and is on its way to you, you can also track its status by entering your tracking number
  • The product I ordered was returned, how soon can I get my money?
    Once we receive your request to return an item, we will follow up with the seller to inspect it and process your refund via voucher or bank transfer depending on your selected option.
  • What guarantee can I expect from Kuueza product and services?
    Kuueza guarantees that all products and services listed covered are:
    - Authentic/original
    - Delivered in perfect condition (no tear, leak, dent, etc.)
    - Benefiting from extended return policy
    The best experience you can find on Kuueza services provider
  • What if I want to cancel product purchased on kuueza?
    you can cancel your order before it is shipped out by the seller.
  • Do I have to pay shipping fee to get my product?
    Kuueza shipping fee policy, allow you enjoy free shipping for certain items under promotion depending on your country or origin. You will have to pay shipping fees based on your location. For more information on shipping please contact
  • How do I join kuueza community and enjoy the resource provided?
    Check your eligibility below to be Kuueza merchant and service provider.
    - You are a Brand owner or authorized distributor
    - You want to have exclusive access to dedicated Kuueza global advert space
    You want to benefit from higher overall visibility, join growing SMEs community and grow your business, access to training, raising capital, packaging and branding of product, tool and resource to navigate global markets and additional Seller tools refer to our resource page or email